The dynamic change and innovation that typically characterise the interesting business of service providers also presents challenges which Rinami can help you overcome.
The services industry is unique to other business markets in that the processes that require the most management are generally the responsibility of the individuals who are providing the work. These individuals typically act as their own project managers and perform a juggling act that involves customer relations, budgeting, reporting, and scheduling. An added challenge is that they often perform these tasks from a remote location.
We understand the challenges that service providers must face in combining the service levels required by customers with the requirement to manage and reduce operational costs. Our development solutions include a full set of project management features that enable service providers to remain in control of their day-to-day business activities so they can focus on maximizing their customer experiences.